I've been working on user experiences for 10 years, still trying to nail it. Never thought about management before my current role. I love learning more about things so I mostly listen to talks, but sometimes I talk talks, too. What's the most awesome thing you've learned last year? Tell me!
Skills, tools and techniques useful when working in a people-based environment.
Diagnosing and troubleshooting common interaction problems.
Science and fault tolerance.
Completely reasonable strategies for finding the perfect burger.